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Some clients need more support than others. Within IRIS Solutions, we have techs that are Technical Account Managers. Basically, they are the senior level tech that is the point person to help maintain and manage any and all technical assistance that the client needs on a larger scale with a wider view. This is just one of the many ways we are here for our clients to address their business needs as a whole vs. just supporting the technology.
We ask questions.
We get to the bottom of the actual business need.
We are here to help you.